Question 1

What is a Japanese Head Spa?

Accepted Answer

A Japanese Head Spa is a deeply immersive scalp and hair treatment rooted in the Japanese tradition of meticulous scalp care. It includes scalp exfoliation, deep cleansing, warm steam therapy, nourishing treatments and a prolonged rhythmic scalp massage. Unlike a standard salon wash, it is a full sensory ritual designed to improve scalp health, stimulate circulation, reduce tension and promote profound relaxation.

Question 2

What makes Zen Glow Retreat different from a regular salon?

Accepted Answer

Zen Glow Retreat is not a hair salon - it is a dedicated Japanese Head Spa sanctuary. We focus entirely on the health of your scalp, the depth of your relaxation and the quality of your experience. Every session is personalised, unhurried and ceremonial.

Question 3

Do I need to wash my hair before my appointment?

Accepted Answer

No. Your treatment includes a professional deep cleansing shampoo ritual. Simply arrive as you are.

Question 4

What is Kobido facial massage?

Accepted Answer

Kobido is a traditional Japanese facial massage technique over 500 years old. It uses precise, rhythmic movements to stimulate circulation, lift facial muscles and encourage lymphatic drainage - delivering a natural lifting and glowing effect. Included in our Ultimate Japanese Head Spa Ceremony.

Question 5

Is a Head Spa suitable for all hair types?

Accepted Answer

Yes. Our treatments are suitable for all hair types, including colour-treated, fine, thick, curly and natural hair. Your therapist will conduct a scalp analysis and select appropriate products.

Question 6

Can I visit if I have a sensitive scalp?

Accepted Answer

In most cases, yes. Please inform us of any conditions, sensitivities or allergies when booking so your therapist can adapt accordingly.

Question 7

How long do treatments take?

Accepted Answer

Signature: 60 min. Deluxe: 90 min. Ultimate Ceremony: 2 hours. Add-ons extend the total time.

Question 8

How do I book?

Accepted Answer

Book online at booksolo.co/zenglowretreatuk/book/treatments.

Question 9

Where are you located?

Accepted Answer

Beauty Empire Aesthetic Clinic, 148 Balgores Lane, Gidea Park, Romford, RM2 6BP - easily accessible via the Elizabeth Line from central London.

Question 10

Do you offer gift cards?

Accepted Answer

Yes. Gift cards are available online for any treatment value - a truly thoughtful luxury gift.

Question 11

How often should I come?

Accepted Answer

Every 3–4 weeks for ongoing scalp health. For specific scalp concerns or burnout recovery, your therapist may suggest a more frequent initial schedule.

Question 12

What should I wear?

Accepted Answer

Comfortable, loose clothing ideally with an open or low neckline. A towel or wrap will be provided during treatment.

Frequently Asked Questions - Japanese Head Spa London